Privacy Policy |
Last revised March 28, 2014 |
Specialty Fashion Group |
Specialty Fashion Group Ltd (SFG, us or we) is one of the largest retailers of women’s fashion in Australia, making women everywhere look good and feel great through five diverse brands that offer style and value. The company’s brands include Autograph, City Chic, Crossroads, Katies, Millers and Rivers. |
Social Media |
We may also collect personal information when you submit content on our social media pages. By submitting content, you agree we may use this content including your name and any other personal information submitted by you, either temporarily or permanently, for testimonial, marketing or other purposes in any media without any compensation to you.
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Cookies |
Cookies are small files that a website or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. To enhance your experience when using our websites, SFG uses cookies which may automatically collect information from you such as your email address, region and sign in username. Cookies allow us to remember the goods that you have placed in your online shopping bag and save you having to re-enter basic contact information that you provided when registering for an online account with us. We also use cookies for tracking the statistics of our websites. This allows us to better understand our users and improve the layout and functionality of our website. This tracking is conducted in such a way to ensure the anonymity of visitors. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies. Note that rejecting cookies will disable your browser from purchasing and may impair the functionality of our websites. |
Use and Disclosure |
If we will be using or disclosing your personal information for a purpose other than the primary purposes described above, we will obtain your consent unless the use or disclosure is otherwise permitted under the Act. SFG does not sell personal information to direct marketing organisations. From time to time we may sell or disclose information you provide us that is not personal information or does not disclose your identity to any person for any purpose at our sole discretion, including to people or companies located outside of Australia. We may also modify your personal information (through encryption or other de-identifying techniques) so that it is in a form from which you cannot be identified and sell or disclose such modified information to any person for any purpose, including to people or companies located outside of Australia. |
Accuracy of and Access to Personal Information |
We endeavour to take all reasonable steps to ensure the personal information we hold is up-to-date, complete and accurate.
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Data Security |
SFG will endeavour to take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access, modification, destruction or disclosure. We adopt practices to prevent unauthorised access to our premises, systems or physical storage locations. Personal information that is no longer required will be destroyed or de-identified, as appropriate. |
ONLINE TRANSACTION SECURITY
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SFG takes online transaction security seriously. We process online transactions using at least a 128 bit SSL encryption to a secure eWay credit card payment gateway system.
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IDENTIFIERS AND ANONYMITY |
Where personal information is collected, it will usually be identified by a common identifier such as the name of the individual, address or transaction details. SFG will not use identifiers assigned by a government agency, such as tax file numbers, to identify your personal information.
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WHERE INFORMATION IS STORED |
Subject to the below, personal information we collect from you is stored securely at our offices and on servers in Australia. SFG may also store your personal information at our offices and on servers located in New Zealand, South Africa, the United Kingdom and the USA. We may also engage or deal with Third Party Providers to assist with carrying out the purposes discussed in this Privacy Policy above, which may include the provision of data storage and hosting services in relation to your information. We will disclose your personal information to our Third Party Providers to the extent necessary for them to provide such assistance (including storage and data hosting services) and as otherwise required for you to use our websites and to obtain products or services we offer from time to time. In addition to Australia, our Third Party Providers may also store your personal information in New Zealand, South Africa, the United Kingdom and the USA. If our Third Party Providers store your personal information outside Australia, the Act requires us to ensure that they comply with applicable Australian privacy laws unless you agree otherwise. By providing us with information (including personal information), using our websites or obtaining any products or services provided by us from time to time, you: (i) consent to us disclosing and transferring your information (including personal information) to our Third Party Providers located outside of Australia, particularly in New Zealand, South Africa, the United Kingdom and the USA; (ii) consent to us and our Third Party Providers storing your information (including personal information) in locations and on servers located outside of Australia, particularly in New Zealand, South Africa, the United Kingdom and the USA; and (iii) agree that the requirement under the Act for us to ensure that our Third Party Providers comply with applicable Australian privacy laws in respect of your information (including personal information) does not apply if our Third Party Providers store personal information outside of Australia, including in New Zealand, South Africa, the United Kingdom and the USA (as applicable). We may in the future store your personal information in other locations outside of Australia or engage other providers that may store your personal information in or outside of Australia and will update this Privacy Policy if either is the case. We suggest that you visit our websites regularly to keep up to date with any changes. |
SENSITIVE INFORMATION |
Where SFG collects personal information that is also sensitive information, such as health details, we will only do so if the individual has consented or the collection is required or permitted by law, including where necessary for the establishment, exercise or defence of a legal or equitable claim. |
CALIFORNIA PRIVACY RIGHTS
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City Chic collect various types of personal information about you both online and offline during the course of our customer relationship. We may refer to City Chic as "we," "us," or "our" throughout this California Privacy Rights policy. Under California law, if you are a resident of California, you may make a written request to us about how we have shared your information with third parties for their direct marketing purposes. In response to your written request, we may provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties, if the third party will use it for their direct marketing purposes. If you would like to exercise your rights under California law, please send your written request to email address customerservice@citychiconline.com
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FEEDBACK |
If at any time you believe we have not followed our privacy policy, or if you have some query or comment about our privacy policy, please contact our privacy officer, at the address set out above. We will make every reasonable effort to resolve the problem to the satisfaction of all parties and/or provide you with a response to your query or comment. If you are not satisfied with our response, you can lodge a complaint with the Australian Information Commissioner through its website located at www.oaic.gov.au/privacy/privacy-complaints.
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UPDATING THIS PRIVACY POLICY |
We may update this privacy policy from time to time by posting a revised version on our website. |