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Shipping Policy

City Chic offers free standard shipping on all orders to US Customers. The shipping discount is automatically offered to eligible orders at checkout.

Most orders will be shipped within 1 - 2 business days of being placed, however during busy sale periods we may need extra time to prepare and package your order. In these instances, please allow up to 3 business days for your order to leave our warehouse. Our number one priority is to ship orders as quickly as possible, so please bear with us - we're trying to get your order to you as quickly as possible.

As soon as your order has shipped, we will send you an email with tracking information. We are only able to ship on business days (Monday - Friday, excluding Federal holidays within the United States).

 

Free Standard Shipping
 
Express Shipping
 
Standard Shipping: Canada
Free   $15.00   $5.00

Available to US Customers Only.

Arrives within 5 - 10 business days

 

Available to US Customers Only

Arrives within 3 - 7 business days

 

Available to Canadian customers

Arrives within 10 - 20 business days

We use UPS and US Postal Service for all shipping destinations in the United States.

Citychiconline.com offers FREE STANDARD SHIPPING on all orders for US customers. Shipping discount will be applied automatically at checkout for eligible orders.

 

 

 

 

 

 

 

 

 

 

 

 

We use UPS for all shipping destinations in the United States. Please note orders shipped to PO Boxes cannot be expedited.

Express Orders placed after Noon EST will be processed the following business day.

Adverse weather conditions may occasionally delay delivery of expedited shipments.

Expedited shipping only speeds up the shipping process. We still need time to process and fill all orders. If you choose ‘Express Shipping’ the clock starts at the time UPS picks up your order from our warehouse in Michigan. States closer to the Midwest and East coast are likely to see their order in 2-3 business days; orders traveling to the West coast are more likely to take 3-4 business days.

It may take up to 4 business days for delivery regardless of your location. We do not guarantee a 2-day delivery and we will not be able to refund your shipping in the event UPS uses all 4 shipping days to deliver a package.

 

We use DHL Global Mail Parcel to ship internationally.

An important note about international Canada shipments

Your order may be subject to import duties and taxes, which are levied once your package reaches your country. City Chic does not collect duties and taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office. These charges are out of City Chic’s control and we cannot be held responsible for them.

If you refuse delivery of your order it may take several months for us to receive the package. This is out of our control and we will not provide a refund until the package is received in our returns center.

 

 

 

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