terms and conditions

 

City Chic is a registered brand owned by Specialty Fashion Group Ltd. ABN 43 057 569 169.

The following Terms, together with our Privacy Policy apply to your access to and use of our online shop and the supply of goods ordered via our shop. By ordering goods from our online shop, you acknowledge that you have read, understood and agree to be bound by these Terms and the other documents referred to.

While you should ensure you are comfortable with all our Terms, here are some quick links to key sections: 

Delivery/Shipping
Returns

I accept that by becoming a member of the City Chic mailing list that I will receive periodic notification via email, text messaging and or conventional post outlining news, offers and other information relevant to their product services.

I understand that all personal information provided by myself on this website including joining as a member, competition entries, makeover entries or requests for expert advice will reside in a centralised database at City Chic head Office in Alexandria, Sydney, Australia. I also understand that this information will be updated as and when requested only by myself or as authorised by me. I understand it is my right to have access to any of my personal details held by City Chic and that this information will be provided to me within a reasonable amount of time.

I understand that under no circumstances will City Chic sell, barter, transfer or distribute my personal details to any other third party. I do however understand that City Chic may publish some information provided by myself (on a strictly anonymous basis) within the website or within other media forms, if permission granted by myself and that City Chic send information on behalf of a third party to my personal address.

I understand that it is my right to unsubscribe at any time by forwarding a request via the website “unsubscribe” or via email, stating unsubscribe in the subject box. I understand that all requests for deletion will be processed within a 14 day period from request date.

General

 

All rights, including copyright, in this website are owned by or licensed to City Chic. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of citychiconline.com.

Prices and stock availability may vary between citychiconline.com and City Chic stores. Prices shown on citychiconline.com are online prices only. City Chic reserves the right to change these conditions at any time without notice and in its absolute discretion. All Promotions and Prices are shown in PST times


Buyers

 

You may buy goods offered online by us by completing the order form available on our website. To buy goods via our website, you must be at least 18 years of age.  By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading.
You agree to deal with us in good faith and in compliance with all applicable laws.  We may cancel orders where we consider that you have not dealt with us in good faith or have otherwise breached applicable laws, even if the order has been confirmed and a credit card charged.  If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged, less delivery charges and applicable taxes and duties, at our discretion.

 

Orders

 

You must register with our website to be able to make purchases from our online store.  Once you submit an order, you cannot cancel it.  All orders are subject to acceptance by us, at our discretion

 

Special Offers

 

We may provide special offers in relation to our goods from time to time. At any time, we may terminate any special offer without advance notice. If terminated, a special offer will continue to apply to goods you ordered in good faith in accordance with these Terms before the special offer was terminated.

 

Prices

 

All prices are in US dollars. Prices exclude delivery charges, customs duty and other taxes, if applicable.  All prices are subject to change without notice.

 

Payment

 

The full payment for your order (including the product price and applicable delivery charges) is deducted from your credit card on completion of your order. Delivery will commence once payment has been processed/validated. We accept payment by Visa, MasterCard and American Express. Credit card details are processed using at least SSL 128 bit encryption and are not stored by us.
Large transactions may involve additional screening and we will require confirmation on key details before we proceed to fill the order. In this event, we will contact you. In some cases this may delay your order by a short period.

 

Free Standard Shipping

 

Citychiconline.com offers FREE STANDARD SHIPPING to US customers on all orders. Discount will be applied automatically at checkout to eligible orders.

 

Errors

 

From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available.  Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed and a credit card charged.  If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged.

 

Availability

 

All goods are offered for sale subject to available stock. If you do not accept a substitute item and your credit card has been charged for an item that is out of stock, we will cancel your order and issue a credit to your credit card account in the amount charged.  If you order goods and some are not in stock, you agree that we may fill that part of your order for which stock is available.

 

Damage

 

If you receive any goods in a damaged condition, we may issue you a credit in the amount paid for the goods or send replacement goods at our discretion if you notify us within 7 days of the delivery date.  We may ask you to provide proof of the damage, as a condition of refund or replacement. 

 

Risk

 

Risk of damage, loss or deterioration to goods passes to you on delivery in accordance with these Terms.

 

Title

 

Goods ordered by you remain our property until you pay for them in full.

 

Product warranties

 

To the extent legally permitted, we exclude all conditions, warranties, guarantees and similar, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods or services supplied by us (Warranties), other than those implied by statute which may not be legally excluded.  Any liability we may have to you under Warranties implied by statute which cannot be excluded is limited, where expressly permitted by statute, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing, the goods, at our option.    

 

Limitation of liability

 

To the extent legally permitted, in no event will we be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from the supply of goods or services via this website or the use of such goods or services by any person, including, without limitation, any lost profits or savings, damage to or loss of property or personal injury (including death), even if we are expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that the above exclusion of liability is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms and our maximum aggregate liability for all losses, damages and other amounts referred to in the above exclusion of liability under any cause of action referred to in the above exclusion of liability is limited to USD$5.00.

 

Indemnity

 

You agree to indemnify, defend, and hold us, our officers, directors, employees, agents, contractors, licensors and suppliers harmless from and against all losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential) of every kind and nature made by any other party due to or arising out of any violation of these Terms, any terms and policies it incorporates by reference, the rights of another party, any applicable law, statute, ordinance or regulation or due to or arising out of any activity related to goods and services supplied by us

 

Contacting us

 

Please use our contact form to contact us for any further information.

 

Notices to you

 

We may notify you by email, a general notice on this website or by other reliable method to an address or using contact information previously provided by you.

 

Excusing events

 

You acknowledge and agree that we are excused from performing our supply and other obligations and will not be responsible for any delays where and so long as we are prevented from performing our obligations under these Terms by events or causes beyond our reasonable control. We will endeavour to notify you of any delay and its expected duration. If we are prevented from performing our obligations for longer than a reasonable time, we may elect to cancel your order and issue you a credit in the amount paid for the order without further liability to you.

 

Entire Agreement

 

These Terms (including any terms or policies incorporated by reference) set out the entire agreement between you and us concerning its subject matter and supersedes all prior communications.

 

Alterations

 

We may alter these Terms from time to time by posting the altered version on our website. You should visit the website regularly to keep up to date with any alterations. In the case of an alteration, the altered Terms only apply to goods ordered via the website after the alteration takes effect.

 

CC Nation Loyalty Program

 

The City Chic Nation Loyalty Program Terms and Conditions form a part of these terms and conditions.

Sale and Outlet Product

 

Sale is available on selected items only for a limited time, prices as marked. Sale valid for American and Canadian customers online at www.citychiconline.com. Limited styles and sizes available. You are entitled to use Gift Cards on all purchases. Prices shown are in US Dollars. Sale prices not available with our partners.

Promotions

General Terms & Conditions

 

Offers are available at City Chic USA stores only and online for a limited time, while stocks last. Offers are valid for a limited time only on selected items. Offers are valid on full-priced styles only, unless promoted under the sale category. Online discounts are applied at checkout via use of the provided coupon code (online) and the discount will be applied at point of sale (in store), unless they are marked under the “SALE” category. Offers and conditions are subject to change as per our discretion. Offer valid for American and Canadian customers online at www.citychiconline.com. Limited styles and sizes available. Not valid in conjunction with any other offer, promotion or coupon. Not transferrable. Offer not redeemable for cash or credit. Non-refundable on returns. Not valid on previous purchases. Any exchanges or refunds will only be for the amount paid on your invoice during the promotional period. Offers not valid with City Chic partners. Available colors and styles may differ across stores and online.

 

CC Nation 25% Off Your First Order

 

To redeem Voucher you must be a member of the CC Nation Loyalty Program by registering as a customer here. Not valid in conjunction with any other offer or voucher. Voucher only redeemable on City Chic merchandise in a single transaction online. Voucher must be used on a purchase greater than the voucher amount. Voucher must be used in a single transaction only and is not transferable. Excludes any products already discounted or on promotion. One Voucher per member. Not redeemable for cash or credit. Non-refundable on returns. Voucher must be printed or presented to team member in store. Printed voucher is to be retained by staff at time of purchase. Member number and details must match details on voucher. Voucher will not be replaced if lost or stolen. Vouchers valid for use in US and Canada only. Vouchers are valid 14 days from the date of issue. City Chic reserves the right to investigate any discrepancies in the use of this voucher. Full CC Nation Loyalty Program terms and conditons can be found here.

 

Insta-Chic Winner

 

This competition is open to City Chic customers from the United States of America, Canada, Australia, New Zealand and South Africa. One Winner will be chosen each month based on their caption of 25 words or less “Why you love your CC style”. One winner will receive a $100 City Chic Voucher (ZA equivalent R500). The winner will receive a Facebook or Instagram Private Message confirming the details of the voucher and the conditions of use. The winner’s Insta Chic Image and Handle will be featured on City Chic’s Website, Facebook, Instagram, Pinterest & Emails. By using the hashtags #ccworldofcurves #citychiconline you are agreeing to the above terms of entry and conditions.

 

50% off sitewide

 

50% off sitewide promotion pricing available exclusively from citychiconline.com. Enter code "HEY50" at checkout to receive your discount. Selected styles only. While stocks last. Offer not available through stockists. Limited time only. Not to be used in conjunction with any other offer or promotion.

$49 & Under Selected Jackets

 

$49 & under selected jackets promotion pricing available exclusively from citychiconline.com. Prices as marked. While stocks last. Excludes Outlet styles. Offer not available through stockists. Limited time only. Not to be used in conjunction with any other offer or promotion.

$29 Selected Jeans

 

$29 selected jeans promotion pricing available exclusively from citychiconline.com. Prices as marked. While stocks last. Excludes Outlet styles. Offer not available through stockists. Limited time only. Not to be used in conjunction with any other offer or promotion.

why shop city chic